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Welcome to Tootie’s Blog and FAQ

April 23, 2020

Thank you for visiting our store and for your support of our bakery! Currently, we’re experiencing an unusually high volume of requests, and we appreciate your patience.

How do I contact you?

  • Email customercare@tootiepieco.com. We monitor email regularly and will get back to you quickly.
  • Send a private message on our Facebook page or send us a direct message on Instagram.
  • Call our Boerne location at 210-737-6600 or our Dripping Springs location at 512-263-9305.
    Our customer care team is working remotely and handling an increased call and email volume. We appreciate your patience and apologize if we miss your call. Leave us a message and we’ll get back to you as soon as we can.
  • Looking for a birthday, anniversary, or wedding cake?
    Email info@thecakeplate.com with your specialty requests. We will respond as soon as possible.

How will my order get to me?

We have options to get your treats to you while also maintaining safe social distancing.

• Curbside Pickup: We have no-contact pickup stations available at our locations in Boerne and Dripping Springs. Give us a call to schedule a time to pick up your order and we’ll have it ready in one of our Treat Safes. Sanitizer wipes are available for your use.
• Local Delivery: We’re offering FREE no-contact delivery if you live within 20 miles of our Dripping Springs or Boerne locations.
• Shipping: We will ship your treats directly to you via UPS anywhere in the continental US.
How do I purchase a gift card?
Gift cards may be purchased online at www.TootiePieCo.com.

We’re pleased to serve as many of you as possible as best as we can during these unprecedented times. We’re incredibly grateful for your support.

Thank you,
The Tootie Pie Team

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